Friday, June 15, 2012

LibraryH3lp Demo and Overview for Meebo Users

Amy Shelton 10:02 AM

Since Meebo announced that it is retiring numerous services, including Meebo Messenger and Meebo Me widgets, as of July 11, we've received many inquiries about LibraryH3lp. To help introduce Meebo users to LibraryH3lp, we've put together a couple of things.

Meebo Drop-In Replacement Doc

For the time-pressed librarian, we have a new doc: Meebo Drop-In Replacement. No time to consider what you might do with your unlimited operator accounts or other new features right now? This is the guide for you!

Overview Video

We also created the following 13 minute demo and overview to give those already familiar with Meebo a good idea of how many of LibraryH3lp's features work.

Once you press play, you'll be able to view it full screen using the monitor icon at the bottom right-hand side of the video window. Can't see the video below? Click here instead.

Also, we've condensed the key features of LibraryH3lp a one page PDF that you can download.

For those seeking a free replacement for Meebo, we have suggested alternative options as well.

And, just another mention of our sister product, My Customer Cloud. It runs the same software as LibraryH3lp, with all the same features: unlimited operators, queues, widgets, and widget views. But instead of a flat-rate subscription, it has per-chat pricing and comes with a $20 free trial (100 free chats). This means it can be dirt cheap for libraries with low chat volume. The other difference is that with My Customer Cloud, your library pays with a credit card directly online. With LibraryH3lp, we can also send you invoices, take checks, and work with purchase orders.